On a Friday, my practice had to be moved immediately without any notice. Digital Crisis not only managed to come out and get our IT up and running, but they had our phones and internet up and running by Monday morning, and we didn’t lose a single day of business! I can’t recommend Zach and his team enough.
We used to enter data quarterly that would easily take an average of two weeks per quarter to enter. When Digital Crisis came in and fully automated our process, it literally took minutes instead of weeks to process the same data, making it faster, more accurate and eliminating room for human error. The new system gets things done faster and saves us thousands of dollars per year in labor alone!
I’ve worked with Zach for over 15 years. Digital Crisis takes their time to understand my practice and doesn’t try to shove a cookie-cutter system down our throat. When Digital Crisis first came in, they took the time to understand our firm and helped streamline and modernize our processes.
Zach is great at explaining to us about our IT in plain-speak, rather than “geek-speak.” I genuinely feel like hiring Digital Crisis was the best decision I’ve made for my firms. If you want an IT expert who charges reasonable rates and is not just an IT guy, but a valuable member of your team, call Zach.
I thought my firm was doing just fine with my previous IT setup- boy, I was wrong! Digital Crisis came in updated equipment and technology. I wish I had used them ten years earlier when I first met Zach. You will be sold immediately by their knowledge, patience, and wiliness to help.
Zach truly understands my firm’s needs and always provides valuable tips and tools to make my firm run more efficiently. For example, when the COVID pandemic hit in 2020, I didn’t lose a single day of work since Digital Crisis had me set up on their cloud system, and I could remote in from anywhere
In 2010, my business had an old DOS-based server from 1995 that ran our proprietary software, which crashed. If it weren’t for Zach, we’d have to start completely over! Not only was Digital Crisis able to restore all our data, but they were also able to migrate us to a modern system which allowed us to get paid faster and work remotely.
